Emergency Management & Public Safety

Contact Info

Emergency Management Director - Don Gouin (appointed 7/19/2018)


Mailing Address: P.O. Box 71, Portland CT 06480-0071

Phone: 860-342-6767


For all emergencies call - 911

For non-emergencies call - 860-347-2541

Fax: 860-262-7222 (only active during emergency events)

COVID-19 Information

For more information contact your local clinics or check them out here 

Vaccine Clinics

News & Announcements

Town Government

Emergency Management

Hurricane Season Begins - Get Serious, Be Prepared

2013 Connecticut Guide to Emergency Preparedness

As of January 1, 2005, The CT Dept. of Emergency Management and Homeland Security (DEMHS) was formed, charged to develop, administer and coordinate a comprehensive statewide Emergency Management and Homeland Security program to encompass all human-made and natural hazards. This creation and consolidation of agencies (formerly known as Civil Preparedness) is in an effort to stream line resources and activities. Portland's Emergency Management Director has worked hard to assure that plans and procedures are in place to protect the people of Portland during a catastrophic event. The town now has a dedicated shelter, an equipped and functional Emergency Operations Center as well as detailed and operational emergency plans.

Our commitment to maintaining an active role in community preparedness includes; being the Middlesex County Fire/Rescue Disaster Coordinator; Secretary for the CT Emergency Management Association; Town liaison to CT Regional Emergency Planning Committee (CREPC) as well as a member of the International Association Emergency Managers.

Public Safety

Emergency Management

     Community Emergency Response Team (CERT) 


911 Flyer - submitted by David A. Boyce, Acting Director
City of Middletown - Central Communications
169 Cross Street
Middletown, CT 06457
(860) 343-8005

Public Health

When Portland joined the Chatham Health District in 2003 for its local health services, we also integrated into Region 36's Bio-terrorism / WMD planning process, leaving the Middletown Region 35 planning district. The purpose of this planning committee is to prepare for mass health related incidents such as smallpox or anthrax or even a more common potential event such as pandemic flu. The Town has plans in place for such emergencies.